Delete your account

Last updated 4 November 2026

You can delete your Shank You account yourself, at any time, in the app or on the website. It can't be undone.

How to delete your account

In the app: open My Locker, scroll to Your account, tap Delete my account and confirm with your password.
On the website: log in, open My Locker and choose Delete my account.
Can't log in? Email admin@shankyou.com.au from the email address on your account with the subject "Delete my account". We'll delete it within 30 days.

What's deleted

Your login, name, email, golf profile, any saved card and payout details, and your notifications. Your listings are taken down and their descriptions and photos deleted (an item's title stays in the buyer's own history). The text of messages you sent and of reviews you wrote is removed. Viewings you have booked, or that buyers booked with you, are cancelled and the other person is told.

What's kept, and why

The star ratings of reviews you wrote stay, because they are part of other people's ratings. Records of payments (such as a Bump or Feature) are kept because businesses must keep them for tax, generally for 5 years. Both are kept without your name, and then deleted.